Privacy Policy

Sydney Wallpaper Co. is committed to protecting your privacy and handling personal information in a responsible and transparent manner. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

 

Information We Collect

We may collect personal information necessary to provide our services, including but not limited to:

• Name(s)

• Phone number(s)

• Email address(es)

• Property address(es)

• Project details and preferences

• Any information submitted via our website forms, email, or phone

We only collect information that is reasonably necessary for our business operations.
 

How We Use Personal Information

Personal information is collected for the purpose of:

• Responding to enquiries and providing quotations

• Scheduling consultations and installations

• Supplying materials and delivering services

• Communicating with clients about projects

• Fulfilling legal, regulatory, or contractual obligations

We do not use personal information for unrelated purposes without consent.
 

Disclosure of Information

Personal information may be disclosed to third parties only where necessary to provide our services, such as:

• Material suppliers or manufacturers

• Contractors or service providers engaged for a project

• Payment processors

We do not sell or rent personal information to third parties.

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Payment Information

Sydney Wallpaper Co. does not collect, store, or maintain client banking or credit card information. All payments are processed securely through recognised financial institutions or payment providers.
 

Storage & Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Information is stored securely in electronic and/or physical formats and is retained only for as long as necessary for business or legal purposes.
 

Access & Correction

You may request access to the personal information we hold about you or request corrections if you believe it is inaccurate, incomplete, or out of date. Requests can be made using the contact details below.
 

Website & Cookies

Our website may use cookies or similar technologies to improve functionality and user experience. These do not collect personally identifiable information unless you voluntarily provide it.
 

Complaints

If you have concerns about how your personal information has been handled, please contact us directly. We will respond to privacy-related complaints within a reasonable timeframe.
 

Contact

For privacy enquiries or requests, please contact:
Sydney Wallpaper Co.
Email: info@sydneywallpaperco.com.au
Phone: 0405 009 997
 

Updates to This Policy

This Privacy Policy may be updated from time to time. The most current version will be published on our website.

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